Questions About Home Health Services for Your Loved Ones

We get a lot of questions at Just Like Family about our home health services, who can benefit from them, and more. We know the process can seem overwhelming, and you may have more questions than answers, but we’d like to help with that by answering some of the more popular questions we get about home health services. If you still have questions or are interested in talking to one of our staff members about the services we offer at Just Like Family, you can contact us by phone or contact form any time.

What services are provided in home health care?

Every health care provider is unique in their home health services, but at Just Like Family, we offer a wide variety of services to accommodate any need. Our services range from companionship to to overnight/live in care. Our staff is certified and trained to provide personal care for Alzheimer’s, Dementia, Cancer, Parkinson’s, and more. They bathe, dress, offer assistance, and remind our clients about medications when it’s time. Our companionship includes reading, outings, visits, family engagements, medical appointments, and grocery shopping. Home support helps with household chores, such as laundry, light housekeeping, gardening, trash, and meal preparation. Overnight or 24-hour care includes all of these services combined for full care of your loved one, whether for the evening or 24/7. 

Are home health caregivers licensed?

At Just Like Family, all of our caregivers are carefully screened and are licensed and bonded. We ensure each of our caregivers has some experience caring for others and genuinely enjoys taking care of our clients. It’s important to us that your family feels safe and cared for even when you aren’t able to be there.

How much does home health care cost?

Home health care can range in price based on the services provided and the needs of the client. Generally the cost is about $30 per hour, but the price can change based on the skills needed for care, the length of time care is provided, the location of the home, and more. We suggest calling our office for a free consultation to find out more about the cost of our home health care services for your loved one’s specific needs.

Who pays for home health services?

Home health services are not publicly insured under the Canada Health Act, but that does not mean all home health services are exempt from government funding. Those who have served in the armed forces and the RCMP and eligible veterans can qualify for specific home health services. Home health care services are funded both publicly and privately. Publicly-funded clients like Just Like Family services receive care that is either contracted by the agency and paid for by the government or contracted through a home care agency paid by the client who then receives a monthly stipend. Funding for home health care also varies across provinces, so contacting our office to talk to one of our staff members is a great way to learn what your province provides and what your loved one may qualify for.

Is there a home health service location near me?

Just Like Family has franchisees throughout Canada. We currently have locations in and around British Columbia, Alberta, Manitoba and Ontario. We screen and train each of our franchisees to ensure quality care and service no matter where you’re located. We have regular training and ongoing support, so we can all grow together as a family.

Are there benefits to choosing home health services over a nursing home?

While not everyone has the ability to choose between home health services and a nursing home, those who can generally choose home health care for its benefits for their loved ones. Home health care allows your loved one to stay at home with their familiar surroundings which often provides a sense of safety and calm during uncertain times. Being at home also allows them freedom to have visitors any time of day and gives them a sense of control. Staying home as long as possible can help extend the quality of life in older individuals by giving them purpose and small responsibilities that come with a home. If a nursing home is necessary, we will be sure to let you know, but we will work to provide the care your loved ones need in their own home for as long as possible, both for you and them.

Is home health care cheaper than a nursing home?

This question is a bit tricky as it will depend on the services you need, the medical assistance provided, and any government help provided. Generally speaking, home health services are cheaper than a nursing home; however, there are exceptions to this depending on the situation. We provide free consultations to help you decide if home health care is right for you and your loved ones and answer any questions you have.

Do you have experience in the healthcare industry?

All of our staff members have had experience in the healthcare industry and have a love and passion for caring for older individuals. Our years of experience and knowledge of the industry is what has helped Just Like Family provide quality care and services to each of our clients. We are available to answer questions or help with any unique situations that may arise. Our goal is to not only provide quality care for your loved ones but peace of mind to you.

For more information about Just Like Family or our services we offer, please contact our office. Our staff will be happy to answer your questions and help you feel at ease about home health services for your loved ones. We look forward to serving you and creating a calm and familiar atmosphere for your older relatives in the comfort of their own home.


I tried several home care companies before but I wasn’t happy with them sending different caregivers all the time…Just Like Family has offered me the stability and consistency I needed for my dad to stay at home safe.

George U. White Rock

When I realized my mom’s Alzheimer is getting worse and she needs help I didn’t know where to start and what to do…but the people at Just Like Family gave me all the information I needed and since I started with them my mom is very happy and well taken care of.

Lisa M. Vancouver

I have been using Just Like Family for my mom for a few years now, I have two amazing live-in Caregivers, so I know my mom is in good hands.

Bob C. West Vancouver

Just Like Family gives me great comfort and confidence by providing the highest level of quality care for my parents so I can have peace of mind that their needs are met.

Mary T. North Vancouver

What I like about Just Like Family’s Caregivers is that they are very caring and dependable so I trust them with my life.

Christine C. Langley

The connection my parents have with their Caregiver is that of a close friend, not an employee that provides a service, so they can’t wait for the days when she visits them.

Sarah M. Richmond

Paul and Leeanne are great to work with. They are professional, empathetic, kind and totally understood my needs. They have amazing staff that are kind, caring and respectful adhering to Covid protocols. They were there for me when I needed their assistance with my elderly mother. They answered all my questions and truly supported us.... Just like Family. I highly recommend them. You will not be disappointed.

Doreen H. Niagara