Chief Operating Officer
With more than 20 years’ experience managing business operations, Sarah Bowder not only knows how to run a successful business, she knows how to run a successful business better. Prior to joining Just Like Family, Sarah specialized in Project Management in the energy sector, ensuring the success of multi-million dollar projects. At Just Like Family, Sarah uses her innovative spirit and analytical thinking to find the best ways to support franchise owners and the people they care for.
Drawn to JLF because of her desire to use her skills and experience to make a difference in people’s lives, Sarah believes true success is a group dynamic—that a business thrives when everyone is successful and works together to achieve their goals. As she says,
“I would like every interaction people have with JLF to leave them feeling acknowledged, appreciated, and respected. I want to make a difference in the way a business is labeled as ‘successful’. Success doesn’t come from stepping on others—it comes from lifting them up, and in that way, we become a win/win culture, honouring and respecting each person along the way. The value of relationships is put ahead of profits.”
As Chief Operating Officer, Sarah ensures the systems and processes are in place to deliver top-notch customer service, exceptional care for seniors, and rewarding employment opportunities for caregivers and franchise owners. While clients and caregivers may not meet Sarah face-to-face, she is working hard behind the scenes to ensure that everyone touched by Just Like Family thrives.